Terms of Service

1. Acceptance of Terms

By accessing or using the Flow One Mechanical website (flowonemechanical.com), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you should not use our website or engage our services.

2. Services

Flow One Mechanical provides mechanical contracting services including HVAC, refrigeration, plumbing, process piping, chiller sales and service, and AI-integrated monitoring solutions to commercial and industrial clients across the Greater Toronto Area. Specific service engagements are governed by separate written agreements, proposals, or work orders that take precedence over these terms for the scope of work described therein.

3. Website Use

You agree to use this website only for lawful purposes and in a manner that does not:

• Infringe the rights of any third party
• Interfere with or disrupt the website or servers
• Attempt to gain unauthorized access to non-public areas
• Submit false or misleading information through the contact form

4. Inquiries and Quotes

Information submitted through our contact form is used to assess your service requirements and provide a response. Submitting an inquiry does not constitute a binding service agreement. A formal engagement begins only when both parties sign a written proposal, work order, or service agreement.

5. Emergency Service

We offer 24/7 emergency service with a target response time of two hours across the Greater Toronto Area. Response times may vary based on location, time of day, and demand. We are not liable for delays outside our reasonable control, including but not limited to severe weather, traffic, or equipment availability.

6. Intellectual Property

All content on this website, including text, graphics, logos, and design elements, is the property of Flow One Mechanical and protected by Canadian intellectual property law. You may not reproduce, distribute, or use our content for commercial purposes without written permission.

7. Limitation of Liability

This website is provided on an “as is” basis. To the fullest extent permitted by law, Flow One Mechanical is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or reliance on its content. Our liability for service work performed is governed by the terms of the applicable service agreement.

8. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of external sites. Accessing them is at your own risk.

9. Governing Law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of Ontario.

10. Changes to Terms

We may revise these terms at any time. The “last updated” date indicates when terms were last modified. Continued use of the website after changes constitutes acceptance of the revised terms.

11. Contact

Questions about these terms can be directed to Flow One Mechanical at info@flowonemechanical.com or (855) 773-5691.